Shorten your Booking

Should you cancel your booking after it has started, you’ll have to pay the full time price up to the point of announcing the cancelation. A cancellation fee has to be paid for the rest of the booking. Should the time price not change due to the shortening, there won’t be any fee. In case of the booking being postponed during the cancelation period you’ll also be charged with a cancellation fee according to our price list. Returning the vehicle/keys alone doesn’t count as a shortening; you have to either call the booking center or shorten the booking yourself via our website or the app.

The cancellation fee is omitted

  • with bookings periods up to 72 hours (3 days) if the cancellation happened at least 24h before the beginning of the booking period.
  • with longer bookings if the cancellation happened at least 7 days before the beginning of the booking period.
  • with cancellations that happened within a time period of 15 minutes after the booking was made, respectively before the booking period.

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